SHIPPING
Shipping Policy
All BRT Graphics products are made to order. Please review the information below regarding production, shipping, and order policies before placing your order.
1. Production Time
All graphics are produced after your design has been approved.
Once approved, orders are typically produced and shipped within one week.
2. Shipping
We currently ship within the United States.
Shipping rates are calculated at checkout based on your location.
3. Order Changes
If you need to make changes to your order, please contact us as soon as possible.
Once your design has been approved and production has started, changes cannot be made.
4. Returns & Refunds
Due to the custom nature of our products, all sales are final.
We do not accept returns or offer refunds on completed orders.
If there is an issue with your order, please contact us and we will work with you to resolve it.
5. Damaged or Incorrect Orders
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery.
To submit a claim, please include:
- Order number
- Clear photos of the issue
- A brief description
6. Order Accuracy
It is the customer’s responsibility to ensure all order details are correct before submitting.
This includes:
- Bike make, model, and year
- Rider name and number
- Color selections
- Any custom details
BRT Graphics is not responsible for incorrect information provided at checkout.
7. Contact
If you have any questions regarding your order, please contact us:
Please double-check all order details before submitting. Once your design is approved and production begins, changes cannot be made.